1. All Heart of Texas customers are required to have a card set up in iclass. Athletes will not be allowed to practice until there is a card on file or the account is paid in full.
2. All tuition is billed on the 28th of each month for the following month. Tuition is due on the 1st. A $25 fee will be applied if your payment is declined.
3. I understand that I am subject to a $25 fee charged for a declined payment. Excessive tardiness in payments will be grounds for my child not competing, possible dismissal and me being sent to a collection agency.
4. Any discrepancies in your statement should be brought to our attention via email no more than 30 days .
5. I understand and agree that tuition is due on the 1st of the month for the current month. So January tuition is due Jan 1st. Tuition is set up and automatically drafted each month.
6. I understand that my uniform is a separate cost and is due on its set due date. I understand shoes are not included with my uniform
7. Your account must be current for your child to participate in practices, tumbling classes, open gyms, private lessons and or competitions.
8. All monthly fees, assessment fees, and or uniform fees, must be paid in advance in order to participate in any event. All fees are 100% NON Refundable for any reason.
9. Your child can and will be suspended from practices and or competitions for displaying inappropriate behavior and refusal to follow gym rules and coaches instructions. Please discuss this with your child. You are still responsible for your athlete’s fees during the period of suspension.
10. Athletes should not be dropped off more than 15 minutes early for a team or class. Athletes should not be picked up after 9pm, as this requires coaches and staff to work past their set hours.
11. Fundraising- All fundraisers facilitated are individual, unless otherwise noted. We will apply credits to your accounts. Questions regarding fundraisers can be emailed Any surplus of credits from fundraisers can be used towards any services or products Heart of Texas offers. Funds can’t be transferred to another athlete. If athletes leave with a credit that will be transferred to the general fund. Refund checks will not be issued in the result of a surplus.
12. All transportation to and from competitions is the sole responsibility of parents. I understand that some competitions require a specific hotel. Information will be given as those dates approach.
13. I understand that as a Heart of Texas member I am not allowed to use the Heart of Texas Logo and make my own merchandise. I cannot sell or create your own Heart of Texas Clothing or merchandise. I also understand I am not allowed to contact any vendors on behalf of Heart of Texas, doing so is grounds for dismissal from the program.
14. I understand that my athlete needs to come to practice every day in the proper attire. Practice attire includes the practice sets as assigned by coaches. Check the team Band for directions for each practice. Athletes can wear anything for class but must be in the right attire for team practice. Hair needs to be out of the face.
15. We reserve the right to close practices at any time. This will occur if the viewing room becomes negative or distracting. Please remember to be your athlete’s, team’s and coach’s biggest cheerleader! As a parent, if you are causing drama you can and will be removed from the gym.
16. It is the parent’s responsibility to stay informed. Check your email and Team Band regularly, if you are not receiving emails contact the front desk immediately so we can check your account. Each week you should receive a weekly email with updates and announcements.
17. Social Media Conduct, all athletes and parents are expected to carry themselves with the utmost maturity on social media. This includes but is not limited to social media posts, photos, interactions and discussion boards. Any violation of this policy can result in immediate termination from the program.
